Privacy Policy

Privacy Policy for Soulful Pawsitive Healing

Effective Date: December 1, 2024

At Soulful Pawsitive Healing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.soulfulpawsitivehealing.com, engage in our services, or communicate with us.

1. Information We Collect

We may collect personal information from you in a variety of ways, including but not limited to:

- Personal Identification Information: Name, email address, phone number, and mailing address.

- Payment Information: Credit card details and billing information for transactions.

- Non-Personal Identification Information: Browser type, internet service provider, referring/exit pages, and date/time stamps.

2. How We Use Your Information

We may use the information we collect from you for the following purposes:

- To provide, maintain, and improve our services.

- To process your transactions.

- To communicate with you regarding your inquiries, bookings, or services.

- To send you periodic emails regarding your order or other products and services.

- To improve customer service and respond to user needs more efficiently.

- To personalize user experience and improve our website.

3. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may also share your information in the following circumstances:

- Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- The right to access, update, or delete the information we have on you.

- The right to rectification if your information is inaccurate or incomplete.

- The right to object to our processing of your personal information.

- The right to request that we restrict the processing of your personal information.

- The right to data portability.

To exercise any of these rights, please contact us using the information provided below.

6. Third-Party Websites

Our website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

Soulful Pawsitive Healing has the discretion to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

9. Data Security

The security of your personal information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store to protect it from unauthorized access, destruction, use, modification, or disclosure.

However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

- By email: emenegon@hands2paws.com

- By phone: 203-505-3054

- By mail: 4 Highview Avenue, Old Greenwich, CT 06870

11. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of [insert governing law jurisdiction], without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to this Privacy Policy shall be brought exclusively in the courts located in Fairfield County, Stamford, Connecticut 

12. Acceptance of These Terms

By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or services. Your continued use following the posting of changes to this policy will be deemed your acceptance of those changes.